Rolf’s Import Auto Service

Scores Another Victory with the 2012 Talk of the Town Customer Satisfaction Award!

We would like to extend our congratulations to you and your staff for reaching another milestone in overall customer satisfaction. As you recall, in 2011 your business received the Talk of the Town Customer Satisfaction Award, and through hard work and commitment, the Rolf’s Import Auto Service team has achieved a consecutive win with 4.5 stars for 2012!

Why is our research so valuable to both business owners and consumers? There are hundreds of new websites posting feedback and ratings for almost every product and service on the market today. Millions of people are using these sites before deciding which businesses, products and services to trust. Everything is geared at protecting consumers, yet business reputations are left extremely vulnerable. Four years ago business owners asked us, publishers of Customer Care News magazine, to help protect their image and reputation through a unique rating system and materials to promote their good name and reputation.

How are businesses rated? Our fully staffed and highly qualified Ratings Division spends thousands of hours scouring the Internet to calculate CMUS Power Ratings.™ This annual score is based on a variety of resources including consumer-review websites and blogs, social networks, business rating services, and industry resources to determine the top consumer-rated businesses throughout the United States and Canada. This is a very elite award and should be proudly displayed. Less than 10% of businesses rated in 2011 qualified for the honor by achieving a 4-star to 5-star rating!

Branding your business as a Talk of the Town Customer Satisfaction Award winner maximizes your earning potential as you:

• Gain new customers by showcasing your top rating

• Build upon your reputation and stand out from the competition

• Strengthen relationships with your current customer base

• Boost employee morale

• Upgrade the value of your business

How can you promote the recognition and award? You and your team have worked hard to earn the 2012 Talk of the Town Customer Satisfaction Award, and the award can stimulate new business when shared with everyone involved. You currently have a free award page on our website, which can be viewed by consumers. We also offer promotional materials such as plaques, window decals, custom press releases that we distribute to the media, and electronic files for your website. Order your promotional materials online today or use the following order form and let everyone know you have reached the highest pinnacle of customer satisfaction!

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