Follow Up Program

Customer Follow Up Program

We care about your experience with us.

Your experience is critical to us, so we’ll also follow up after any work with a phone call to make sure everything meets or exceeds your expectations. We believe that Rolf’s Import Auto Service’s staff performs exceptional work, and we continuously check our own performance by grading our technicians and service advisors according to your feedback.

The follow up telephone call that you receive after visiting us is your chance to tell us if everyone in our organization is representing Rolf’s Import Auto Service properly and doing exceptional work. Our team members are graded on customer responses to ensure that we are worthy of your business.

Any comments we receive are highly valued and taken seriously at Rolf’s Import Auto Service. Your complete satisfaction is our number one priority.