We have donated the funds normally spent on paper cards and postage to our featured charity:
The Tacoma Rescue Mission. Learn more about our December Charity.
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Pick up your new and improved Loyalty Rewards Card at your next service!
We are excited to announce major improvements to our Warranty.
Effective immediately, all parts and labor purchased at Rolf’s Import Auto Service are eligible for up to a 36 Month/36,000 Mile Warranty!
You are eligible to extend our normal 12 Month/12,000 Mile Warranty to 36 Months/36,000 Miles when you bring your vehicle into our shop at least twice per year for your regular maintenance and inspection.
Download additional details and information here! (PDF ducument)
Please call our shop for questions and additional details.
Rolf’s Import Auto Service
Lakewood: 253-584-7770
Fife: 253-248-1080
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Rolf’s Import Auto Service
Scores Another Victory with the 2012 Talk of the Town Customer Satisfaction Award!
We would like to extend our congratulations to you and your staff for reaching another milestone in overall customer satisfaction. As you recall, in 2011 your business received the Talk of the Town Customer Satisfaction Award, and through hard work and commitment, the Rolf’s Import Auto Service team has achieved a consecutive win with 4.5 stars for 2012!
Why is our research so valuable to both business owners and consumers? There are hundreds of new websites posting feedback and ratings for almost every product and service on the market today. Millions of people are using these sites before deciding which businesses, products and services to trust. Everything is geared at protecting consumers, yet business reputations are left extremely vulnerable. Four years ago business owners asked us, publishers of Customer Care News magazine, to help protect their image and reputation through a unique rating system and materials to promote their good name and reputation.
How are businesses rated? Our fully staffed and highly qualified Ratings Division spends thousands of hours scouring the Internet to calculate CMUS Power Ratings.™ This annual score is based on a variety of resources including consumer-review websites and blogs, social networks, business rating services, and industry resources to determine the top consumer-rated businesses throughout the United States and Canada. This is a very elite award and should be proudly displayed. Less than 10% of businesses rated in 2011 qualified for the honor by achieving a 4-star to 5-star rating!
Branding your business as a Talk of the Town Customer Satisfaction Award winner maximizes your earning potential as you:
• Gain new customers by showcasing your top rating
• Build upon your reputation and stand out from the competition
• Strengthen relationships with your current customer base
• Boost employee morale
• Upgrade the value of your business
How can you promote the recognition and award? You and your team have worked hard to earn the 2012 Talk of the Town Customer Satisfaction Award, and the award can stimulate new business when shared with everyone involved. You currently have a free award page on our website, which can be viewed by consumers. We also offer promotional materials such as plaques, window decals, custom press releases that we distribute to the media, and electronic files for your website. Order your promotional materials online today or use the following order form and let everyone know you have reached the highest pinnacle of customer satisfaction!
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Rolf’s Import Auto Service is proud to be a sponsor of the Tacoma Panthers Youth Football team. We are happy to announce that we have been chosen to be the first “Sponsor of the Week” for the Tacoma Panthers Youth Football Team here in Tacoma. Please be sure to take a look at their website for more information. Thank you Tacoma Panthers!
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Yes - there is an app for this
Yes. And there is an app to stop it.
We’ve all done it. Tried to fit in a quick message while driving the car. The problem – we’re very distracted and we’re very dangerous.
Sending or receiving a text takes a driver’s eyes from the road for an average of 4.6 seconds. If you are traveling 55 mph, that is the same as driving the length of an entire football field, blind-folded.*
With new laws in place and reduced mobile phone usage on the road, it is now painfully easy to spot the offenders. They weave, they brake late (or early), and quite often are stuck at the light when it is as green as it is going to get. So even though there are fines for using your cell phone while driving, it still is causing accidents and deaths across the nation.
While we can’t remove the temptation, there are some apps that can control the calls.
There’s an app for that >>
One text or call could wreck it all.
You can safely end the practice of texting while driving with a number of different apps:
tXtBlocker blocks texting and speaking while a vehicle is in motion and sends an automatic “Driving” message to anyone who texts or calls.
tXtBlocker can also be customized to block text messages or calls at certain times of the day or near certain locations, such as a school or workplace. 911 calls are always allowed. tXtBlocker costs $6.99 for a single-user plan and $9.99 a month for a family plan. It works with most Android and BlackBerry devices.
Textecution™ kills texting functions while driving.
Textecution sits quietly in the background and allows you use your phone normally. Once it detects that the phone is travelling faster than 10 mph, Textecution disables the phone’s texting feature, so text messages can’t be sent or received. Once the phone is at rest or travelling slower than 10 mph, the texting feature is restored. There is a one-time fee of $29.99 to download the app, which is good for the life of a phone number. Android devices only.
iZUP - defers calls to voice mail and holds text messages while the vehicle is in motion.
iZUP is another app that monitors speed and other critical conditions to determine whether a phone is in a moving vehicle. Once a predetermined speed is reached, iZUP holds text messages, e-mails and calls while you’re driving, yet always allows unlimited access to 911 and a list of authorized phone numbers. iZUP is $2.95 per month for a single user and $5.95 per month for a family plan.
There are also corporate options.
Any of the above can help you control your texting. And that of your teen drivers. Let’s make the roads a little safer by reducing the distractions.
*From Distraction.gov
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At Rolf’s Import Auto Service, we would like to thank you for allowing us to service your vehicle.
If you own another European, Import or a U.S. Vehicle that could use the same quality Rolf’s Service we would like to service it as well! While we specialize in all European and Import Vehicles, we are happy to consider many US makes and models for our valued customers!
We have created a very special offer just for you and your second or third vehicles that have never been in for service at our shop!
When you visit us with an additional vehicle for maintenance or repair service, we are offering you a $50.00 Gift Card towards service and repair on that vehicle.
Our technicians are highly trained on European and Import Vehicles. This training and our investment in state of the art diagnostic technology and tools allow us to also work on ANY U.S. Vehicle we choose. We typically only offer this service to our loyal customers with additional vehicles.
Many of our customers trust us to service all of their family vehicles, so join in and take advantage of our special offer!
Thank you for your business!
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Rolf’s Import Auto has it’s very own girl scout, Emily Simons. Emily has a personal goal of selling at least 215 boxes of cookies. Let’s all help out Emily reach her goal! If you are interested in ordering cookies please stop by the shop, call us or even email us your order. Make sure you include how many boxes you would like to order and the kind of cookies you would like.
Your cookie choices are:
Thin Mints: A thin wafer covered with a smooth chocolaty coating. Made with natural peppermint.
Samoas: Tender vanilla cookies, covered with caramel, rolled in toasted coconut, and striped with a rich, chocolatey coating.
Tagalongs: Tasty cookies topped with creamy peanut butter and covered with a luscious chocolaty coating.
Do-si-dos: Crisp and crunchy oatmeal cookies with creamy peanut butter filling.
Trefoils: Delicate-tasting shortbread that is simple and satisfying.
Dulce de Leche: Inspired by the classic confections of Latin America, these sweet, bite-size cookies are rich with milk caramel chips.
Thank U BerryMunch: Real, premium cranberries provide a delightful tartness in these hearty cookies sweetened with creamy, white fudge chips.
And to celebrate 100 years of Girl Scouting try the Savannah Smiles!: Bite-sized, lemon wedge cookies dusted in powdered sugar and bursting with zesty lemon flavor.
A box of cookies is $4.00 each. And the last day to order through the shop will be January 27, 2012.
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We have donated the funds normally spent on paper cards and postage to our featured charity:
The Tacoma Rescue Mission. Learn more about our December Charity.
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Rolf’s New Oil Service Program – Every 6th Oil Change is FREE!
Rolf’s Import Auto Service value’s your loyalty and to thank you, we’ve set up our new Oil Service Program! We will automatically track each oil service you have performed at our shop, and we will notify you by email when you’ve earned 5 and get your 6th ONE FREE!
Call us today for details!
*Rolf’s Oil Service Program – Every 6th Oil Change FREE has no expiration date. This program may be discontinued or modified at any time.
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Checkbook, a local consumer magazine has performed a survey on 67 different independent shops in the Pierce County area. This survey consisted of 6 catagories that were asked to the local consumers.
And everyone here at Rolf’s Import Auto is proud to say Thank you for trusting us and continuing to come to Rolf’s! Here are the results from the survey:
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